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My picks are locked
Picks lock at the deadline shown on the pool banner — usually the first game kickoff of the week or a custom time set by the commissioner. After kickoff, that game cannot be changed.
Games or scores look wrong
Scores sync from ESPN on a schedule. Rare delays happen during network outages. Commissioners can verify the game is included in Manage Games for the pool.
Still stuck?
Use Contact in the footer for support. Include your pool code (not your password) and a screenshot if something looks broken.